Customer responsibilities
Customers are responsible for approved source selection, lawful use, account permissions, and downstream handling.
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Terms
These terms summarize how PyroSync frames managed data operations, customer responsibilities, support boundaries, and production-readiness expectations.
workspace/default
Managed data operations
ready
Control plane
scheduled
Worker fleet
bounded
agreement
PyroSync provides managed data operations for customer-approved external sources, with service posture governed by plan limits, support paths, and production-readiness evidence.
Customers are responsible for approved source selection, lawful use, account permissions, and downstream handling.
Plan limits, managed worker capacity, retention, exports, support, and enterprise commitments define the operating scope.
Support requests should include workspace, route, job, target, and browser context without secrets.
Use PyroSync only with sources and workflows you are authorized to access and process.
Customer-facing promotion depends on healthy deployment evidence, initialized migrations, provisioned data planes, and authenticated smoke proof.
Pricing, retention, usage limits, and support expectations follow the selected plan or signed enterprise agreement.
Customers and operators coordinate credential rotation, incident support, and access reviews through documented support paths.
Start with a safe workspace, prove the workflow, then promote to managed production capacity when migrations, tenant data, and authenticated smoke evidence are green.
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